Course Description:

The ability to give and receive feedback in an impactful, respectful, and truly helpful way is so important to being successful in our jobs,

yet many people struggle with this fundamental skill.  Many people find it so difficult to give feedback that they avoid it entirely, and they are terrified of receiving feedback.  When feedback is avoided, however, bad behaviors are never corrected, workplace resentments grow, and people are left to wonder whether they’re doing a great job or a terrible job.

In this course we share some top tips on how to improve your experience with feedback, both giving it and receiving it.

Learning Objectives

By the end of this course the learner will be able to :

• Establish a framework for giving all kinds of feedback
• Identify WHERE, WHEN and HOW to give feedback
• Develop a growth mindset associated with giving and receiving feedback
• Identify how to confront undesired behavior